Privacy Policy

This Privacy Policy explains how Smart Marker ("we," "our," or "us") collects, uses, and protects your information when you use our AI-powered bookmarking and knowledge management service.

1. Information We Collect

Information You Provide

• Account Information: Email address, name (optional), and password (encrypted) when you create an account
• Bookmarks: URLs, page titles, and content you save using our browser extension or web app
• Payment Information: For Plus subscribers, payment processing is handled by our secure payment provider. We do not store credit card numbers.
• Support Communications: Information you provide when contacting us for support

Information Automatically Collected

• Usage Data: Features used, search queries within the app, and interaction patterns to improve our service
• Device Information: Browser type, operating system, and device identifiers for compatibility and security
• Log Data: IP addresses, access times, and error reports for troubleshooting and security monitoring

AI-Generated Information

When you save bookmarks, our AI may generate:

• Concise summaries of bookmarked content
• Automatic tags and categories
• Topic clusters and relationships
• Weekly insights and reading recommendations (Plus feature)

2. How We Use Your Information

Core Service Functions

• Bookmark Management: Store, organize, and retrieve your saved content
• AI Processing: Generate summaries, tags, and insights based on your bookmarks
• Search Functionality: Enable full-text and semantic search across your bookmarks
• Synchronization: Sync your bookmarks between devices when logged into your account

Service Improvement

• Analyze aggregated usage patterns to improve features and user experience
• Debug technical issues and ensure service reliability
• Develop new features based on user needs

Communications

• Send service-related emails (account verification, password resets, important updates)
• Provide customer support responses
• Send optional product updates (you can unsubscribe anytime)

3. Data Sharing and Disclosure

Limited Sharing Scenarios

We may share information only in these specific circumstances:

• Service Providers: Trusted third-party services that help us operate:
  • Cloud infrastructure (data storage and processing)
  • Payment processing (for Plus subscriptions)
  • Email delivery services
  • Analytics (anonymized and aggregated data only)
• Legal Requirements: When required by law, subpoena, or government request
• Protection of Rights: To protect the safety, rights, or property of Smart Marker, our users, or the public
• Business Transfers: In the event of a merger or acquisition, with the same privacy protections maintained

4. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: All data transmissions are encrypted using HTTPS/TLS
• Password Security: Passwords are hashed using industry-standard algorithms
• Access Controls: Strict internal access controls and authentication requirements
• Regular Audits: Security assessments and updates to maintain protection
• Data Centers: Hosted in secure, SOC 2 compliant facilities

While we strive to protect your information, no internet transmission is 100% secure. We encourage you to use strong, unique passwords and enable two-factor authentication when available.

5. Your Rights and Controls

You have complete control over your data:

Access and Portability

• View all your bookmarks and account information through the dashboard
• Export your data in standard formats (JSON, CSV) at any time
• Use our API (Plus feature) to programmatically access your data

Modification and Deletion

• Edit or delete individual bookmarks
• Update your account information
• Delete your entire account and all associated data

Privacy Controls

• Opt out of non-essential emails
• Control which AI features process your bookmarks
• Choose whether to participate in anonymized analytics

6. Data Retention

• Active Accounts: We retain your data as long as your account is active
• Deleted Content: When you delete bookmarks, they are immediately removed from your active data and permanently deleted from backups within 30 days
• Account Deletion: When you delete your account, all associated data is permanently removed within 30 days
• Legal Obligations: We may retain certain information longer if required by law or for legitimate business purposes (e.g., fraud prevention)

7. Cookies and Tracking

We use minimal cookies and similar technologies:

• Essential Cookies: Required for authentication and core functionality
• Analytics: Anonymous usage data to improve our service (you can opt out)
• No Third-Party Tracking: We do not use advertising cookies or allow third-party trackers

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect functionality.

8. Children's Privacy

Smart Marker is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will promptly delete it.

Users between 13 and 18 must have parental consent to use our service.

9. International Data Transfers

Smart Marker operates globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy, regardless of where it is processed.

10. AI and Machine Learning

Our AI features are designed with privacy in mind:

• Purpose-Limited: AI processing is used only for features you've enabled (summaries, tags, search, insights)
• No Training on Your Data: Your personal bookmarks are not used to train general AI models
• Isolated Processing: Each user's data is processed separately; we don't share insights across accounts
• Transparent Features: AI-generated content is clearly labeled

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes:

• We'll notify you via email or through the app
• The "Last Updated" date at the top will change
• For material changes, we may require your consent to continue using the service

We encourage you to review this policy periodically to stay informed about how we protect your data.

12. Contact Us

If you have questions, concerns, or requests regarding your privacy, please contact us:

13. Specific Regional Rights

California Residents (CCPA)

California residents have additional rights:

• Right to know what personal information we collect and how it's used
• Right to delete personal information
• Right to opt-out of any sale of personal information (we don't sell data)
• Right to non-discrimination for exercising privacy rights

European Users (GDPR)

If you're in the European Economic Area, you have rights including:

• Access to your personal data
• Rectification of inaccurate data
• Erasure of your data ("right to be forgotten")
• Data portability
• Objection to certain processing
• Restriction of processing

Our legal basis for processing is your consent and our legitimate interests in providing and improving our service.